Thank you for your interest in our photocopiers! We understand that getting your new machine quickly and efficiently is important. This policy outlines the shipping process for your photocopier order.

Processing Times:

Please note that processing times are separate from shipping times. After you place your order, we will process it within 1-2 business days (excluding weekends and holidays). This processing time includes verifying your payment information and preparing your machine for shipment.

Shipping Methods:

Due to the size and weight of photocopiers, most machines will be shipped via freight carrier. We partner with reputable carriers to ensure your machine arrives safely and securely.

Shipping Costs:

Shipping costs for photocopiers can vary depending on the size and weight of the machine, as well as your delivery location. The exact shipping cost will be calculated and displayed at checkout before you confirm your order.

Delivery Times:

Typical freight delivery timelines range from 3 to 5 business days after your order is processed. However, this timeframe can vary depending on your location and unforeseen circumstances. We will provide you with a tracking number once your machine has shipped, so you can follow its progress.

Lift Gate Service:

Some deliveries may require a lift gate for safe unloading. We will notify you if a lift gate is necessary for your delivery and any associated costs.

Limited Access Deliveries:

If your delivery location has limited access to a truck, such as a narrow driveway or weight restrictions, please contact us before placing your order. We will work with you to find a suitable delivery solution.

International Shipping:

We currently do not offer international shipping for photocopiers.

Order Tracking:

Once your order is shipped, you will receive a notification with a tracking number. You can use this number to track the progress of your shipment on the carrier’s website.

Damaged Shipments:

In the unlikely event that your photocopier arrives damaged, please refuse the shipment and contact us immediately. We will work with the carrier to arrange for a replacement or repair. Please keep all packaging materials for inspection.